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Topic

Isn't Amazon's response terrible these days?

Problem / Need advice
#1
  • アマゾソ
  • mail
  • 2022/11/05 19:13

Isn't Amazon's response terrible these days?

Even if you return an item, you may not get the full amount back because it arrived at Amazon after the return period. They sent me an item that was not what I ordered and told me I had to buy it again because they couldn't send me the item I ordered. Or, they send you something you didn't order and you have to buy it back because they can't send you the item you ordered.

The previous one said, "We are sorry, we will send you a new one right away. We will send you a new one right away. Please use the one you have." But now it's like, "Sorry, we'll send you a new one right away.

Has the company policy changed or is it just me?

How about you?

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#92
  • 🍅
  • 2022/12/27 (Tue) 18:43
  • Report

86
I see more address labels directly affixed to products.
That's surprising for nothing.

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#93
  • アマゾソ
  • 2023/01/12 (Thu) 22:11
  • Report

I was screwed again. They said they handed it to the resident, but no one was home at the time. I called customer service and they said they delivered it to the correct address and would not refund me or do anything. I asked how they could hand-deliver it when no one was home and they unilaterally disconnected the chat with no response. 😤

Please be careful everyone. 😢

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#94
  • 昭和のおとっつぁん
  • 2023/01/14 (Sat) 08:32
  • Report

93 If it was hand-delivered to a resident, I would assume it would be signed by the recipient.

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#95
  • amazon customer
  • 2023/01/14 (Sat) 09:30
  • Report

The most secure and almost trouble free is
Sold by Amazon / Ships From Amazon / Free Return

The next most secure is
Sold by xxx / Ships From Amazon / Free Return
The dangerous ones are
Sold by xxx / Ships From xxx / -----

There are a few exceptions, but of course the risk increases as you move from top to bottom, while the price decreases. We recommend that you at least check the Free Return before purchasing.

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#96
  • 🍅
  • 2023/01/14 (Sat) 09:57
  • Report

Don't count on the status of the delivery.
More than 10 times it was shown as delivered in person but was left at the door.
Once, to my surprise, it was marked delivered, but nowhere to be found... Ended up being thrown on the second floor balcony.
I imagine they must have tossed the box from in front of the door on the first floor, which impressed me in a way.
My day job, throwing a cannonball ？.

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